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11562145.1
Case 2:19-cv-09132 Document 1 Filed 10/23/19 Page 2 of 20 Page ID #:2
1 damages, injunctive and other equitable relief, and punitive damages against
2 Defendants.
3
4 JURISDICTION AND VENUE
5 5. This is a civil action seeking damages, injunctive relief, and other
6 equitable relief under the anti-circumvention provisions of the DMCA, 17 U.S.C.
7 § 1201 et seq.; and the laws of the State of California.
8 6. This Court has subject matter jurisdiction over Ubisoft’s claims for
9 violation of the DMCA (17 U.S.C. § 1201 et seq.) pursuant to 28 U.S.C. §§ 1331
10 and 1338(a). Pursuant to 28 U.S.C. § 1367, this Court has supplemental
11 jurisdiction over Ubisoft’s state law claims for intentional interference with
12 contract and unfair competition, which are so related to Ubisoft’s claims under the
13 DMCA as to be part of the same case or controversy.
14 7. This Court has personal jurisdiction over Defendants because they
15 have purposefully directed their activities at the United States, and at California in
16 particular, have purposefully availed themselves of the benefits of doing business
17 in California, and have established a continuing presence in California. Ubisoft is
18 informed and believes, and on that basis alleges, that, without limitation:
19 (a) Defendants conduct extensive and ongoing business with users
20 in the United States and the State of California;
21 (b) Defendants distribute the Cheating Software in the United
22 States and the State of California, advertise and market the Cheating Software in
23 the United States and the State of California, and communicate directly with users
24 in the United States and in the State of California, including for the purposes of
25 soliciting purchases of the Cheating Software by such users and providing
26 technical support for the Cheating Software;
27 (c) Defendants have directed their unlawful activities at Ubisoft,
Mitchell 28 knowing and intending that Ubisoft would be harmed by their conduct in the
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1 United States and primarily in California, where Ubisoft has a significant business
2 presence (in fact, Defendants specifically advertise the Cheating Software as being
3 made for Ubisoft’s games);
4 (d) Defendants have entered into, and continue to enter into,
5 contracts with individuals in the United States and in the State of California,
6 including contracts pursuant to which such individuals license from Defendants the
7 right to install and use the Cheating Software. In return for such licenses,
8 Defendants receive ongoing and recurring daily, weekly, or monthly payments
9 from individuals in the United States and the State of California; and
10 (e) Defendants contract with entities located in the United States
11 and the State of California in connection with their business. This includes, for
12 example, domain name registries, hosting or content delivery services, and credit
13 card processors and merchant banks.
14 8. Venue is proper in this District pursuant to 28 U.S.C. § 1391(b)
15 because this is a judicial district in which a substantial part of the events giving rise
16 to the claims occurred, and/or in which Ubisoft’s injury was suffered.
17
18 THE PARTIES
19 9. Ubisoft is a corporation duly organized and existing under the laws of
20 California. Ubisoft is the publisher of, and owner of certain exclusive rights in, the
21 immensely popular online game Rainbow Six: Siege (“R6S”).
22 10. Ubisoft is informed and believes, and on that basis alleges, that
23 Defendant J.V.L. is a minor individual residing in Zoetermeer, Netherlands.
24 Ubisoft is informed and believes that J.V.L. publicly purports to be the “co-founder
25 and developer at MizuSoft Ltd.” and “in charge of developing and maintaining
26 current (and future) MizuSoft products.” As such, J.V.L. is the driving force
27 behind MizuSoft and is the person chiefly responsible for creating, producing,
Mitchell 28 maintaining, marketing, advertising, supporting, and monetizing the Cheating
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1 Software. Ubisoft is informed and believes, and on that basis alleges, that
2 Defendant Sandra Rijken is J.V.L.’s mother and general guardian.
3 11. Ubisoft is informed and believes, and on that basis alleges, that
4 Defendant Sandra Rijken is an individual residing in Zoetermeer, Netherlands, and
5 does business as “Simply san webdesign.” Ubisoft is informed and believes
6 Rijken, including through her company, is responsible for collecting, processing,
7 and transmitting to one or more of the other Defendants payments made by
8 MizuSoft’s customers for the Cheating Software.
9 12. Ubisoft is informed and believes, and on that basis alleges, that
10 defendant MizuSoft Ltd. is an entity whose form currently is unknown to Ubisoft.
11 Ubisoft is informed and believes, and on that basis alleges, that MizuSoft is the
12 alter ego of J.V.L. and/or Rijken and that J.V.L., Rijken, and MizuSoft have a
13 unity of interest and ownership such that the separate personalities of the entity and
14 the person cease to exist, and that MizuSoft was created for the express purpose of
15 shielding J.V.L. and Rikjen from the legal consequences resulting from their
16 creation and distribution of the Cheating Software.
17 13. Ubisoft is informed and believes, and on that basis alleges, that
18 defendant Doe 1 a/k/a Skullmeme, Doe 2 a/k/a Yusuf, and Doe 3 a/k/a EmreTM
19 provide technical and customer support for the Cheating Software and are the
20 moderators of message boards and other online platforms through which customers
21 of the Cheating Software communicate with Defendants. Among other activities,
22 Skullmeme, Yusuf, and EmreTM assist customers in operating the Cheating
23 Software, give advice to customers as to how to avoid being caught or detected by
24 Ubisoft for using the Cheating Software, and communicate to users about updates
25 and improvements to the Cheating Software. The true names and capacities,
26 whether individual, corporate, associate, or otherwise, of Skullmeme, Yusuf, and
27 EmreTM are unknown to Ubisoft, which has therefore sued said defendants by
Mitchell 28 such fictitious names.
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1 14. Ubisoft is informed and believes, and on that basis alleges, that Does
2 4, 5, and 6 use the following names on the chat platform Discord: SanaSana#1684,
3 Synotic#9666, and Hide OnPhanto#9983 are “resellers” of the Cheating Software.
4 As such, SanaSana#1684, Synotic#9666, and Hide OnPhanto#9983 assist the other
5 Defendants in marketing and selling the Cheating Software. The true names and
6 capacities, whether individual, corporate, associate, or otherwise, of
7 SanaSana#1684, Synotic#9666, and Hide OnPhanto#9983 are unknown to Ubisoft,
8 which has therefore sued said defendants by such fictitious names.
9 15. The true names and capacities, whether individual, corporate,
10 associate, or otherwise, of Does 7 through 10 are unknown to Ubisoft, which has
11 therefore sued said defendants by such fictitious names. These defendants include
12 individuals whose real identities are not yet known to Ubisoft, but who are acting
13 in concert with one another, often under the guise of Internet aliases, in committing
14 the unlawful acts alleged herein. Ubisoft will seek leave to amend this complaint
15 to state their true names and capacities once said defendants’ identities and
16 capacities are ascertained. Ubisoft is informed and believes, and on that basis
17 avers, that all defendants sued herein are liable to Ubisoft as a result of their
18 participation in all or some of the acts set forth in this complaint. (All of the
19 aforementioned defendants collectively are referred to herein as “Defendants.”)
20 16. Ubisoft is informed and believes, and on that basis alleges, that at all
21 times mentioned in this complaint, each of the Defendants was the agent of each of
22 the other Defendants and, in doing the things averred in this complaint, was acting
23 within the course and scope of such agency.
24
25 FACTS APPLICABLE TO ALL CLAIMS
26 Ubisoft And R6S
27 17. Ubisoft is a video game publisher, engaged in the business of
Mitchell 28 marketing and distributing high-quality software game products (the “Ubisoft
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1 Games”) in the United States. Among Ubisoft’s most popular games is Tom
2 Clancy’s Rainbow Six: Siege (“R6S”). Ubisoft is the owner of certain exclusive
3 rights of valid and subsisting copyrights in R6S and all of its expansions and add-
4 ons.
5 18. R6S, initially released on December 1, 2015, is a team-based, online
6 multiplayer, military-themed “first person shooter” (“FPS”) game. In R6S, players
7 assume the role of an elite special forces operative. The player must work with
8 other team members, and against a competing team, to complete objectives such as
9 rescuing hostages, diffusing bombs, or securing a biohazard container. To
10 accomplish these objectives, players must cooperate and communicate with their
11 team members, each of which brings a particular skill set to the overall team. R6S
12 players may play the game either “casually” or in competitive “ranked” matches
13 where their success or failure affects their overall standing in the community.
14 19. The success of R6S rests in part on Ubisoft’s ability to offer a
15 consistently compelling player experience so that its customers remain invested in
16 the game and play it for a sustained period of time. R6S is a highly competitive,
17 skill-based game with a fixed set of rules that have been carefully designed to
18 ensure that all players stand on equal footing and have a fair chance to defeat their
19 opponents and progress in the game. Maintaining proper game balance is
20 absolutely critical to the game’s success. Thousands of hours have been spent by
21 Ubisoft to ensure that the game is fair and fun to play. If that balance is artificially
22 upset, or if there is a perception that some players are cheating or have an unfair
23 advantage, then players will grow frustrated with the game and stop playing. That,
24 in turn, could disrupt the entire R6S community and cause the game to wither and
25 die.
26
27
Mitchell 28
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1 conditions. Among other provisions, the Ubisoft End User License Agreement
2 expressly states that, as a condition to the limited license: “You undertake not to
3 directly or indirectly…
4 ● modify, distort, block, abnormally burden, disrupt, slow down and/or
5 hinder the normal functioning of all or part of the Services, or their accessibility to
6 other Users, or the functioning of the partner networks of the Services, or attempt
7 to do any of the above…
8 ● create, use and/or circulate “auto” or “macro” computer programs or
9 other cheat programs or software applications, and/or use the Services via a mirror
10 site;
11 ● “bot”, “hack”, “mod”, “trainer”, or “crack”, or otherwise attempt to
12 circumvent any access control, copyright protection or license-enforcement
13 mechanisms associated with or related to the Services…”
14 24. The Code of Conduct also expressly forbids “[a]ny conduct which
15 interrupts the general flow of Gameplay in the Game client, forum, or any other
16 Ubisoft medium,” “[a]ny attempt to edit, corrupt or change Game or server code,”
17 and “use of third-party hacking, cheating or botting clients.”
18 25. R6S is made available to the public exclusively through dedicated
19 servers maintained by Ubisoft or its partners. It is not possible for a user to
20 lawfully obtain access to or play R6S without expressly consenting to the TOU and
21 Code of Conduct.
22
23 Defendants And Their Unlawful Conduct
24 26. Defendants describe themselves as “a company that focuses on
25 creating easy to use and undetected cheat software.” In fact, Ubisoft is informed
26 and believes, and on that basis alleges, that Defendants’ entire business is
27 dedicated to creating, producing, marketing, distributing, and supporting the
Mitchell 28 Cheating Software – which can be used only to cheat in R6S. Thus, Defendants’
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1 business is wholly parasitic in nature and is entirely dependent upon causing harm
2 to Ubisoft and its multiplayer community.
3 27. The Cheating Software is advertised by Defendants as a tool for
4 “cheaters who do not want to be too obvious that they are cheating in-game.”
5 More specifically, the Cheating Software purports to enable R6S players to cheat
6 in the game by, inter alia, increasing the damage dealt by a player’s weapon,
7 expanding a player’s field of vision, illuminating opponents, and displaying
8 information such as the locations and health status of hidden or obscured
9 opponents. When the Cheating Software is obtained by a user and launched on his
10 or her computer, it presents a user interface by which a user may activate or adjust
11 certain in-game features, such as the amount of recoil applicable to a player’s
12 weapon, the specific glowing color opponents will appear as on the player’s user
13 interface, and whether to show a radar or whether to reveal the location of both
14 hostiles and friendly players.
15 28. Depicted below is a screenshot of a player utilizing the Cheating
16 Software in R6S. 2 Some of the advertised features of the Cheating Software,
17 including the use of ESP (Extra Sensory Perception) which allows players to see
18 objects, non-player characters, and opponents (including player names and health
19 information) through walls and other terrain; Chams, which causes other players
20 and objects on the battlefield to glow; and the field of vision modifier are visible.
21
22
23
24
25
26
2
See also OWNEDCORE, MizuSoft.net Rainbow Six: Siege Cheats,
27 https://www.ownedcore.com/forums/mmo-trading-market/fps-buy-sell-
Mitchell 28 trade/791809-mizusoft-net-rainbow-six-cheats-esp-nsnr-chams-more.html
visited Oct. 15, 2019).
(last
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1 29. Ubisoft is informed and believes, and on that basis alleges, that
2 Defendants sell licenses to use the Cheating Software via their dedicated website,
3 www.mizusoft.net (the “MizuSoft Website”) for a recurring subscription fee of
4 11.99 Euros (approximately $13.22) per day, 29.99 Euros (approximately $33.06)
5 per week, or 69.99 Euros (approximately $77.15) per month. Ubisoft is informed
6 and believes, and on that basis alleges, that users may purchase licenses directly
7 from the MizuSoft Website by making payment to or through “Simply San
8 Webdesign” using the San Francisco-based payment processor Stripe.
9 Additionally, Defendants authorize other individual “resellers” to sell licenses for
10 the Cheating Software to members of the public who do not wish to use the Stripe
11 system. These “resellers” include individuals using the following names on the
12 “Discord” chat platform: SanaSana#1684, Synotic#9666, and Hide
13 OnPhanto#9983. These individuals are named as Doe defendants in this action.
14 30. Ubisoft is informed and believes, and on that basis alleges, that the
15 Cheating Software has been downloaded and used by R6S players thousands of
16 times. Ubisoft also is informed and believes that Defendants have made hundreds
17 of thousands of dollars from their distribution of, and sale of licenses to, the
18 Cheating Software.
19 31. In addition to providing the Cheating Software itself, Defendants
20 provide extensive and ongoing customer support and technical assistance. On the
21 MizuSoft Website, Defendants advertise that “[o]ur vision is that you should
22 invariably receive the best experience possible all round. As a result, our staff is
23 online 24/7 to support you with setting up and utilizing our cheat.” Defendants,
24 including Doe Defendants Yusuf, Skullmeme, and EmreTM regularly post to
25 message boards and online chats maintained on the MizuSoft Website or on the
26 online “chat room” system known as “Discord.” Using anonymous online aliases,
27 Defendants regularly communicate with customers of the Cheating Software on a
Mitchell 28 variety of topics related to the Cheating Software, such as how to avoid being
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1 caught by Ubisoft for using the Cheating Software, the status of updates or
2 “patches” to the Cheating Software, how to resolve technical issues, and how to
3 purchase and extend licenses for the Cheating Software. The Discord chat rooms
4 also include discussion of Ubisoft’s enforcement activities, including whether
5 players have been “banned” (i.e. lost R6S account privileges) by Ubisoft and what
6 do to in the event a player is caught using the Cheating Software.
7 32. Ubisoft is informed and believes, and on that basis alleges, that in
8 order for the Cheating Software to operate with R6S it necessarily includes
9 technology that primarily is designed to avoid, bypass, evade, or otherwise
10 circumvent Ubisoft’s anti-cheat technologies. Defendants also specifically and
11 aggressively advertise and promote the Cheating Software as having been designed
12 for this unlawful purpose. For example, on the MizuSoft Website, Defendants
13 claim that “the key thing that makes us stand out from the rest is our near clean
14 detection record” and “[w]e are deadset on keeping our cheat undetected and
15 therefore prevent your account from being banned.” Defendants know that
16 trafficking in circumvention products such as the Cheating Software is unlawful
17 and violates Section 1201 of the DMCA. As J.V.L. admitted on a BBC news
18 segment: “if Ubisoft decides to come after you because of copyright infringement
19 then you’re in for a tough time.” 3
20 33. Each time a R6S player uses the Cheating Software to cheat in R6S,
21 he or she violates the TOU and Code of Conduct. Accordingly, Ubisoft is
22 informed and believes, and on that basis alleges, that as a result of Defendants’
23 conduct, thousands or tens of thousands of breaches of these contracts have
24 occurred. Defendants not only are fully aware that the use of the Cheating
25 Software violates the TOU and Code of Conduct, but they know and intend that
26 Joe Tidy, The cheat hackers ‘ruining’ gaming for others, BBC NEWS (Sept. 9,
3
2019), https://www.bbc.com/news/av/technology-49740155/the-cheat-hackers-
27 ruining-gaming-for-
Mitchell 28 others?SThisFB&fbclid=IwAR3tOEDfNiY8ahY3cREY32HeYYn5EmBqKXJq9st
6CYMIiwj2EczJrMYNrBU.
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1 their customers do so. Indeed, the Cheating Software has no purpose or function
2 other than to enable players to violate the TOU by using “third party hacking or
3 cheating” software. It is for that reason as well that Defendants take great pains to
4 ensure that Ubisoft cannot detect the use of the Cheating Software by Defendants’
5 customers. In this way, Defendants work to ensure that their customers continue to
6 receive the benefits of their contracts with Ubisoft while they simultaneously
7 engage in continuing breaches of their obligations under these contracts.
8 34. By their conduct, Defendants have caused and continue to cause
9 serious harm to the value of Ubisoft’s games and to Ubisoft’s online community.
10 Such harm is immediate, massive and irreparable, and includes (but is not limited
11 to) the following:
12 (a) Defendants irreparably harm the ability of Ubisoft’s legitimate
13 customers in the United States to enjoy and participate in the online experience
14 carefully created by Ubisoft. That, in turn, causes users to grow dissatisfied with
15 R6S, lose interest, and stop playing.
16 (b) Defendants’ conduct has forced Ubisoft to spend enormous
17 sums of money (and vast amounts of time) attempting to remediate the damage
18 caused by the Cheating Software. This includes creating and releasing new
19 versions of R6S that counteract the Cheating Software, responding to player
20 complaints, employing personnel to police the games to detect the use of the
21 Cheating Software, and “banning” (i.e., permanently deleting the accounts of)
22 users who are using the Cheating Software.
23 (c) Defendants’ conduct harms Ubisoft’s reputation and results in
24 the loss of significant customer goodwill, in the United States and worldwide.
25 35. Defendants’ conduct has resulted in damage to Ubisoft in an amount
26 to be proven at trial. Additionally, unless and until Defendants are preliminarily or
27 permanently enjoined, Ubisoft will continue to suffer severe harm from the
Mitchell 28 Cheating Software.
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1 COUNT I
2 Trafficking In Circumvention Devices
3 36. Ubisoft realleges and incorporates by reference the allegations in
4 paragraphs 1 through 36, as if set forth fully herein.
5 37. R6S, including but not limited to its source code and audiovisual
6 game play environments, is a copyrighted work.
7 38. Ubisoft has incorporated into R6S technological measures that
8 effectively control access to the game, including access to the dynamic audiovisual
9 elements that comprise the game.
10 39. The Cheating Software is comprised of or contains technologies,
11 products, services, devices, components, or parts thereof that primarily are
12 designed or produced for the purpose of circumventing technological measures that
13 effectively control access to Ubisoft’s copyrighted work (R6S), and that protect the
14 exclusive rights of the copyright owner (Ubisoft).
15 40. The Cheating Software (and the portions thereof that circumvent
16 Ubisoft’s anti-cheat technologies) has no commercially significant purpose or use
17 other than to circumvent a technological measure that effectively controls access to
18 a copyrighted work and that protects the exclusive rights of a copyright owner.
19 41. Defendants market the Cheating Software in the United States with
20 knowledge of their use to circumvent Ubisoft’s technological access controls and
21 anti-cheat technologies.
22 42. As a result of the foregoing, Defendants are offering to the public,
23 providing, importing, or otherwise trafficking in technology that violates 17 U.S.C.
24 § 1201(a)(2).
25 43. Defendants’ acts constituting DMCA violations have been and
26 continue to be performed without the permission, authorization, or consent of
27 Ubisoft.
Mitchell 28
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1 44. Defendants have violated Section 1201 of the DMCA willfully and for
2 private commercial gain.
3 45. Defendants’ conduct has caused damage to Ubisoft and has unjustly
4 enriched Defendants, in an amount to be proven at trial.
5 46. As a result of Defendants’ acts and conduct, Ubisoft has sustained and
6 will continue to sustain substantial, immediate, and irreparable injury, for which
7 there is no adequate remedy at law. Ubisoft is informed and believes, and on that
8 basis avers, that, unless enjoined and restrained by this Court, Defendants will
9 continue to violate Section 1201 of the DMCA. Ubisoft is entitled to injunctive
10 relief to restrain and enjoin Defendants’ continuing unlawful conduct.
11 47. As a direct and proximate result of Defendants’ conduct, pursuant to
12 17 U.S.C. § 1203(c), Ubisoft is entitled to Defendant’s profits attributable to their
13 violations of 17 U.S.C § 1201.
14 48. Alternatively, Ubisoft is entitled to the maximum statutory damages,
15 pursuant to 17 U.S.C. § 1203(c), in the amount of $25,000 with respect to each
16 violation by Defendants.
17 49. Ubisoft further is entitled to its attorneys’ fees and full costs pursuant
18 to 17 U.S.C. § 1203(b).
19
20 COUNT II
21 Intentional Interference With Contractual Relations
22 50. Ubisoft realleges and incorporates by reference the allegations in
23 paragraphs 1 through 49, as if set forth fully herein.
24 51. As described herein, in order to install and play R6S, licensed users in
25 the United States first must assent to the TOU and Code of Conduct.
26 52. Ubisoft’s contracts with its users are valid and enforceable.
27 53. Each time a purchaser of the Cheating Software uses the Cheating
Mitchell 28 Software in connection with R6S, he or she breaches the TOU and Code of
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1 Conduct. Ubisoft is informed and believes, and on that basis alleges, that
2 thousands of such breaches have taken place by Defendants’ customers.
3 54. Ubisoft is informed and believes, and on that basis alleges, that
4 Defendants are aware of the contracts between Ubisoft and its users in the United
5 States, and additionally are aware of the TOU and Code of Conduct by virtue of
6 their own Ubisoft accounts. Defendants specifically are aware that the TOU and
7 Code of Conduct prohibit players from using the Cheating Software. Nevertheless,
8 Defendants intentionally encourage and induce users of R6S to purchase and use
9 the Cheating Software, knowing that the use of these products by their customers is
10 a breach of these customers’ contracts with Ubisoft.
11 55. By inducing Ubisoft’s users to breach their contracts with Ubisoft,
12 Defendants have intentionally interfered, and continue to interfere, with the
13 contracts between Ubisoft and its users.
14 56. As a result of Defendants’ actions, Ubisoft has suffered damage in an
15 amount to be proven at trial, including but not limited to a loss of goodwill among
16 users of the Ubisoft Games, diversion of Ubisoft resources to attempt to detect and
17 prevent the use of the Cheating Software, decreased profits, and a loss of profits
18 from users whose accounts Ubisoft has terminated for violation of the TOU and
19 Code of Conduct in the United States.
20 57. As a further result of Defendants’ actions, Defendants have unjustly
21 obtained specifically identifiable property, consisting of all of the proceeds
22 attributable to the sale of the Cheating Software in the United States, and any other
23 products or services that violate any of Ubisoft’s rights, and any additional
24 property traceable to those proceeds. Those proceeds, which are directly
25 attributable to Defendants’ manipulation and misuse of R6S and intentional
26 interference with Ubisoft’s contracts, rightfully and equitably belong to Ubisoft.
27 58. Defendants’ intentional interference with the contracts between
Mitchell 28 Ubisoft and its licensed users in the United States entitles Ubisoft to injunctive
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