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SECURITY SLIP-UP
A MUM found that anyone could access her Samsung phone after she fitted a £2.70 screen protector she got on eBay.
Lisa Neilson, 34, bought the gel cover to protect her new S10.
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With the screen on, Lisa set up her right thumb print to access the phone but later used her left, which unlocked it.
She found any print unlocked the phone.
Lisa, from Castleford, West Yorks, said: “Anyone can access it and could get into the financial apps and transfer funds.”
Samsung said people should only use authorised screen protectors.
She got husband Wes, 34, to try and both his thumbs were also able to open the phone through the gel cover.
Mum-of-two Lisa also checked her sister’s Samsung and it was exactly the same when fitted with the case.
The company are now investigating her discovery.
She said: “This means that if anyone got hold of my phone they can access it and within moments could be into the financial apps and be transferring funds.
“It’s a real concern.”
“We called Samsung because we thought there was a fault with the phone.
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“The man in customer services took control of the phone remotely and went into all the settings and finally admitted it looked like a security breach.
“They said someone in another department who could investigate would call us but we still haven’t heard anything from them.”
A Samsung spokeswoman said: “We’re investigating this internally. We recommend all customers to use Samsung authorised accessories, specifically designed for Samsung products.”
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